Subscribe & Save

Subscribe & save 10%

10% off every refill. Guaranteed for life.

Subscribe to your replacement filters and save 10% on every delivery. We send them on schedule, ship every order free, and cover your filter with our lifetime replacement guarantee.

🏷️10% offOn every refill, every time
🚚Free shippingOn every subscription order
✋Skip or pauseOr cancel anytime, no fees
♾️Lifetime guaranteeActive while you subscribe

How it works

  1. 1

    Choose Subscribe & save 10%

    On any replacement filter, pick Subscribe & save and choose how often you'd like it delivered. 10% comes off straight away, and on every delivery after that.

  2. 2

    Stay in control

    Skip a delivery, pause, change how often or update your address from your account whenever you like.

  3. 3

    Your refill ships free

    It's sent from Sydney with tracking, whatever the order value.

  4. 4

    Swap it in, stay covered

    Replacing your filter on schedule keeps it performing at its best and keeps your lifetime guarantee active.

The lifetime guarantee

If your filter stops working under normal use, we replace it free, for as long as your subscription is active.

✅

What's covered

  • Your filter failing under normal household use
  • Manufacturing faults, however long you've had it
  • A free replacement unit, shipped free
✋

What's not covered

  • Misuse, neglect or accidental damage
  • Hot water through a filter rated for cold
  • Periods without an active subscription

Filters covered:

TrinityGlass TrinityTap MateShower MateShower MaxBath Mate

Why we can offer this: a filter with fresh cartridges shouldn't fail. When your refills arrive on schedule, we know it's been looked after, so if it ever does stop working, that's on us.

Managing your subscription

It's all self-serve. Use the link in any subscription email, or log in to your account, to:

Change how oftenSkip an orderPauseUpdate your addressUpdate paymentCancel anytime, no fees

Cancelling and refunds

  1. 🗓️

    Cancel before your next order date

    Cancel anytime from your account or by emailing us. Cancel before your next order date and you won't be charged.

  2. 📦

    Already shipped?

    Our standard returns policy applies. Unopened cartridges and refills can be returned within 100 days of delivery.

  3. ♾️

    Your guarantee after cancelling

    Cancelling ends the lifetime guarantee from that point. Restart your subscription anytime to switch it back on.

  4. 🔒

    Secure billing

    Payments are handled securely through Shopify. We never store your card details on our own systems.

Save 10% on every refill, automatically

Choose Subscribe & save on any replacement filter. Your lifetime guarantee starts with your first subscription order.

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